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Setting Up Your Mailbox For The First Time
When you use MessageLink for the first time, you will hear a tutorial which will help you set up a new personal greeting and password. If at any time you need help, press 0.

1 Dial the MessageLink access number.
   2 Please enter your temporary password
(Note: If you are calling from another phone or if your mailbox number is different from your telephone number, you must first enter your mailbox number)
   3 Follow the voice prompts and begin by pressing 9
   4 Press 1 to record your personal greeting.

Sample Greeting:
"Hi, you've reached the Jones residence. We are unavailable to take your call right now. At the tone, please leave your name, phone number and a brief message. We will return your call as soon as possible. Thank you"

(TIP: You may change your greeting as often as you like. You may even want to include the date in your greeting. We suggest your message not tell callers you won't be back until 11:00 or that you are gone on vacation.)
   5 Press 2 to change your password. Choose a password you can remember. It can be from 4 to 16 digits and cannot include # or *. If you forget your password, West Carolina Tel must reset your mailbox and a charge will apply.
6 Press 3 to set up your name for personal identification
7 If you want to change your personal preferences press 8. Personal preferences permit you to increase or decrease the volume of the message playback.
8 Press 9 for other options like setting up Family Mailboxes. (See guide for instructions)
9 Press 9 for other options like setting up Family Mailboxes. (See guide for instructions)
   10 To leave the main mailbox at any time , press **


How MessageLink Works:
If you subscribe to Personal Secretary Plus, your call is answered by MessageLink when you don't answer after a designated number of rings and if you have also subscribed to Call Forward on Busy, if you are on another call, MessageLink will answer.

If you subscribe to Personal Secretary (Your mailbox number doesn't match your phone number) you must manually forward your calls to MessageLink.
1. Listen for dial tone.
2. Dial *72
3. When you hear a second dial tone, enter the MessageLink access number.
4. When MessageLink answers, hang up - your number is call forwarded to voice mail.
5. To cancel call forward to MessageLink, listen for dial tone and dial *43

Callers will hear your personal greeting and may leave you a message at the tone.

If you subscribe to Personal Secretary Plus, you will know you have new messages when you pick up your telephone handset and hear a " stutter dial tone". You may still place and receive calls when you hear the message waiting tones.

If you subscribe to Personal Secretary, ( your mailbox number doesn't match your phone number) you will periodically have to dial the MessageLink access number to check and see if you have any new messages

You will need a touch tone phone to set up your mailbox and retrieve messages. Persons with either touch tone or rotary phones will be able to leave you messages.